Buy Admission Tickets Select Tickets Basket Your Details Payment Confirmation Santa's Grotto The arrival time is the time you arrive at the Grotto. You are welcome to come on the Zoo from 10 am when we open as Zoo admission is included. Please give yourself plenty of time to get to the castle courtyard for your time slot. 1. Choose your date Selected date: 1 January <January 2020> MonTueWedThuFriSatSun303112345678910111213141516171819202122232425262728293031123456789 (Available dates are in green) 2. Choose your arrival time Checking availability... *Proof of disability is required to qualify for a Disabled Child Ticket. Please bring proof with you on the day of your visit. One Carer admitted for free with each paying disabled child.